Privacy

This explains what information mooncrier keeps about you, why, who else handles it, how long we keep it, and your rights wherever you live. mooncrier is published by Cubelet Ltd, a company registered in England and Wales (no. 14071971). Registered office: 2 Frederick Street, Kings Cross, London WC1X 0ND, United Kingdom. Cubelet Ltd decides how your information is used (in data protection terms, it is the “controller”), and is registered with the UK Information Commissioner’s Office (no. C2068724). Questions: the contact address on our About page.

What we keep, and why

If you place an ad

• Your email address, to confirm the ad, send you its link and replies to its private box, and tell you about it (reminders, renewals, our editor’s decisions).
• Your ad: its wording, full description, logo and photos, and how people reply (a private box, a link or a phone number you choose to print).
• A company name and phone numbers you give us, and anything you ask us to verify for a trust seal (a work email, your website, a company register number, a mobile number confirmed by text).
• Payments: what you bought and when. Card details go straight to our payment provider; we never see them.
• Calls and chats with our ad desk: the desk is automated, says so, and keeps a transcript so the ad can be set and checked.

If you read or reply

• Replies to a private box: your message and the contact details you include, which we forward to the advertiser.
• Reports you send about an ad.
• Ads you circle and your settings stay in your own browser; we don’t keep them.

Job posts we find

Our crawler reads public job posts on employers’ own websites and job boards that allow it. We republish the job as a free ad with a link to the original, and keep the business contact details it published so we can tell the business about the ad. We only email a business where that country’s law allows it: in the UK and the US at the address it published, with a one-click way to stop in every email; in Ireland, Canada, Australia and New Zealand only once the business has been in touch with us. The business can claim the ad, change it or remove it at any time. More about our crawler.

Things every visitor leaves

• No advertising or tracking cookies. We use one cookie to keep you signed in, and your browser remembers a few settings (like the theme or text size) on your own device.
• Counts of how often ads are seen, clicked, called or replied to, and what people search for, without who did it.
• A scrambled form of your connection’s address, kept briefly, to stop abuse such as one connection posting hundreds of ads or harvesting phone numbers.

Software agents and our editors

Software agents, using AI, set ads in type, check them against our rules, and look at the evidence for trust seals. When an agent holds or declines an ad, or doesn’t pass a seal, a person on our editorial desk can review the decision: ask, and one will, and we’ll tell you the outcome and why. We don’t use AI to judge job seekers; hiring is between the advertiser and the applicant.

Our reasons in law

We use your information to run the ads and services you ask for (a contract with you); for our legitimate interests in publishing local jobs, telling businesses about their ads, keeping the paper safe and preventing fraud; with your consent where the law asks for it (for example, texts about your ads); and where the law requires us to keep records (for example, for tax). These are the grounds the UK’s data protection law (UK GDPR) recognises; in other countries we follow their equivalent rules, below.

Who else handles it

We use these providers to run the paper, under agreements that limit what they may do with your information:

• Cloudflare: hosting, storage and bot checks.
• Neon: our database.
• OpenAI (and, where we switch it on, Anthropic): AI that sets ads in type, checks them against our rules and reads verification pages. They receive the text of ads and messages, not your payment details, and may not use it to train their models.
• Resend: sending email. Twilio: sending texts.
• Stripe: taking payments.
• 9in.io: signing in.

We don’t sell your information, and we don’t share it with anyone for advertising.

Information across borders

Cubelet Ltd is based in the UK, and our providers work in the UK, the European Union and the United States. So if you live in Ireland, the US, Canada, Australia or New Zealand, your information is handled outside your country, and if you live in the UK, some of it is handled in the US. The European Union recognises the UK as protecting information to its own standard. Where information leaves the UK or the EU, it goes only to countries recognised as protecting it, or under the safeguards the law requires (such as the UK’s International Data Transfer Agreement and the EU’s Standard Contractual Clauses), and we hold every provider to the standards of this page.

How long we keep it

• Ads and the details that come with them: while the ad runs, and up to 2 years after it last ran, so you can renew it and we can deal with any problem.
• Replies to private boxes: 6 months.
• Ad desk transcripts: 1 year.
• Our record of the emails and texts we sent: 1 year. If you ask us never to contact you, we keep that request for good, so we can keep honouring it.
• A reporter’s contact details: 2 years (the report itself stays with the ad’s history).
• Payment records: 6 years, as UK tax law requires.
• The scrambled connection addresses: 7 days. Codes we text you: 7 days.

Ask us to delete your information sooner and we will, unless the law requires us to keep it.

Keeping it safe

Information travels encrypted, and only the people and agents who need it can reach it. If something goes wrong that puts your information at risk, we’ll tell you, and the regulator, as the law requires.

Children

The paper is for people of working age. We don’t knowingly keep information about children under 16; if you think we have, tell us and we’ll delete it.

Your rights

Wherever you live, you can ask us for a copy of what we hold about you, ask us to correct or delete it, object to how we use it (including to emails about your ads), or ask us to stop. Write to the contact address on our About page. We answer within a month, and never treat you differently for asking.

• United Kingdom: your rights under the UK GDPR also include restricting how we use your information and taking a copy of it to another service. If you’re not happy with our answer, you can complain to the Information Commissioner’s Office (ico.org.uk). Visitors from the European Union can complain to their own data protection authority.
• United States: we don’t sell your personal information or share it for cross-context behavioural advertising, and we don’t use sensitive personal information to infer things about you. If you live in California or another state with a privacy law, you can ask to know, correct or delete what we hold, through someone you authorise if you like.
• Ireland: your rights under the GDPR also include restricting how we use your information and taking a copy of it to another service. If you’re not happy with our answer, you can complain to the Data Protection Commission (dataprotection.ie).
• Canada: we handle your information under the Personal Information Protection and Electronic Documents Act (PIPEDA). You can complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca).
• Australia: we handle your information in line with the Australian Privacy Principles. You can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
• New Zealand: we handle your information under the Privacy Act 2020. You can complain to the Office of the Privacy Commissioner (privacy.org.nz).

Changes

When this page changes, the date at the bottom changes too. If a change matters to how we use information you’ve already given us, we’ll tell you first.

Last updated 12 November 2026.