Office and customer service

People Operations Process Transformation Lead

DeliverooLondon, England

• WhereLondon, England
• ExperienceExperienced
• Skills and toolsWorkday, Jira, Jira Service Management, Kanban, sprint cycles, backlog management, AI-enabled workflows, ticketing and case management workflows, Lean, Six Sigma
• You’ll needSignificant experience in process improvement, operational excellence or HR shared services transformation, Experience cataloguing, sizing and simplifying end-to-end processes, Experience designing or governing AI-enabled workflows, Experience designing ticketing and case management workflows, Ability to influence cross-functional stakeholders
• AlsoHybrid role; Interview typically includes 3–4 stages
• ReferenceRef. 2000
• In the paper untilThu 19 Nov

This job is no longer advertised.

About the job

People operations transformation lead at Deliveroo. Hybrid role focused on simplifying and standardising HR processes across three global brands, improving case management and preparing workflows for AI. Significant experience in process improvement, HR shared services or operational excellence required; experience designing AI-enabled workflows and case management workflows.

This is our short summary. Read the full posting on boards.greenhouse.io.