Office and customer service

People Operations Process Transformation Lead

DeliverooLondon, England

• WhereLondon, England
• ExperienceExperienced
• Skills and toolsJira, Workday, agile methodologies, AI-enabled workflows, process mapping, standard operating procedures, case management workflows, Lean and Six Sigma, prompt evaluation, knowledge architecture
• You’ll needSignificant experience in process improvement, operational excellence or HR shared services transformation, Experience simplifying end-to-end processes and delivering measurable efficiency gains, Experience designing or governing AI-enabled workflows, including quality benchmarks and human review checkpoints, Experience designing ticketing and case-management workflows, Ability to influence cross-functional stakeholders across HR, technology and compliance
• ReferenceRef. 1679
• In the paper untilThu 19 Nov

This job is no longer advertised.

About the job

People operations transformation lead at Deliveroo. Hybrid. HR process improvement and shared-services transformation across three global brands. Jira case-management workflows and AI-enabled operations. Significant process-improvement or HR shared-services experience; cross-functional stakeholder influence.

This is our short summary. Read the full posting on boards.greenhouse.io.