Sales and marketing

Manager, Customer Success – Cyber

AnthropicWashington, DC

• Pay$265,000–320,000 per year
• WhereWashington, DC
• ExperienceExperienced
• Skills and toolsClaude, Claude Code, Claude.ai, Cowork, API, AI/ML, Change management, Success planning, QBR templates, Forecasting
• You’ll need7+ years in customer success, account management, or customer-facing roles, 2+ years of front-line management experience, Cybersecurity domain expertise, Bachelor’s degree or equivalent education, training, or experience
• Also$1M–$100M+ account values
• ReferenceRef. 5237
• In the paper untilThu 19 Nov

About the job

$265,000–$320,000 a year. Lead and develop customer success managers supporting strategic cybersecurity accounts. Build scalable processes and playbooks, coach teams on adoption and expansion, and oversee strategic engagements. Requires 7+ years in customer success, account management, or customer-facing roles; 2+ years of front-line management; cybersecurity expertise; and a bachelor’s degree or equivalent.

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