Tech and design

Senior CX Analytics Manager

CrunchyrollDallas, Texas, United States

• WhereDallas, Texas, United States
• ExperienceExperienced
• PerksPerformance bonus, Flexible time off, 401(k) match, Medical insurance
• Skills and toolsSQL, Tableau, Looker, Power BI, Predictive modeling, Forecasting, Customer segmentation, Cohort analysis, Capacity planning, Data visualization
• You’ll need12+ years of analytics experience, 3+ years of people leadership, 8+ years with BI tools, Bachelor's or advanced degree
• AlsoGlobal CX organization; Annual bonus
• ReferenceRef. 5117
• In the paper untilThu 19 Nov

About the job

Senior CX analytics manager at Crunchyroll. Hybrid. Lead analytics strategy, predictive modeling, customer insights, and contact center performance measurement. Requires 12+ years of analytics experience, 3+ years of people leadership, 8+ years with BI tools, and a bachelor's or advanced degree. Annual performance bonus, flexible time off, 401(k) match, and medical insurance.

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