London paper
Tech and design

Staff Conversation Designer (Support)

DeliverooLondon

As printed
Staff conversation designer, support Deliveroo. AI-powered support.Ref. 8666
  • WhereLondon
  • TermsFull-time
  • ExperienceExperienced
  • ReferenceRef. 8666
  • In the paper untilThu 19 Nov

Skills and tools

  • LLMs
  • Prompt engineering
  • Conversation design
  • AI prototyping
  • Evaluation datasets
  • Data annotation
  • Conversation testing
  • Voice and tone
  • Service design
  • Mentorship

Perks

  • Equity
  • Flexible hours
  • Training and development

About the job

Set the direction for AI-powered support conversations across brands and markets. Work spans conversation flows, prompts, prototypes, evaluation datasets, safeguards and design practices. Strong editorial judgement, hands-on LLM and code practice, and experience with evaluation and training data. Equity options, flexible working and continuous learning.

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