London paper
Office and customer service

People Operations Process Transformation Lead

DeliverooLondon

As printed
People operations transformation leadDeliveroo. Hybrid. HR workflows.Ref. 8620
  • WhereLondon
  • WorkHybrid
  • TermsFull-time
  • ExperienceExperienced
  • ReferenceRef. 8620
  • In the paper untilThu 19 Nov

Skills and tools

  • Workday
  • Jira
  • Jira Service Management
  • AI-enabled workflows
  • Agentic AI
  • Kanban
  • Sprint planning
  • Process mapping
  • Case management
  • Stakeholder management

About the job

Hybrid role in global People Services, improving HR operations across three brands. Experience in process improvement, HR shared services or operational transformation. Practical agile methods and AI-enabled workflows. Jira case management experience preferred. Workday, Jira Service Management, Lean or Six Sigma experience an advantage.

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