As printed
Office and customer service
Quality Analyst, Contact Centre
DeliverooManchester, United Kingdom
- WhereManchester, United Kingdom
- ExperienceSome experience
- LanguagesEnglish
- Perkshealthcare, well-being, parental leave, pension
- Skills and toolsquality scorecard, root cause analysis, qualitative analysis, Zendesk, Excel
- You’ll needExperience in Operations or customer services
- Also3 days a week in the office; 2 optional work-from-home days
- ReferenceRef. 1829
- In the paper untilThu 19 Nov
About the job
Quality analyst, contact centre at Deliveroo. Hybrid, 3 days a week in the office and 2 optional work-from-home days. Operations or customer services experience and strong English communication skills. Quality scorecard reviews, root cause analysis and customer feedback analysis. Benefits include healthcare, well-being, parental leave and a pension.
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