Office and customer service

CX Transformation Specialist – Product & Experience

CapcoLondon, UK

• WhereLondon, UK
• Perksdiscretionary bonus, pension, health insurance, life insurance
• Skills and toolscustomer journey mapping, service design, customer research, market research, competitor research, Design Thinking, CRM, Salesforce, Microsoft Dynamics, AI-enabled customer experiences
• AlsoHybrid working; Five weeks' annual leave; Minimum 40 hours of training annually; Eight complimentary backup care sessions; Option to buy or sell holiday days
• ReferenceRef. 3675
• In the paper untilThu 19 Nov

About the job

Hybrid. Customer strategy, service design and transformation across financial services. Five weeks' annual leave, discretionary bonus, pension and health insurance. Minimum 40 hours of training annually.

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