Office and customer service
MSOC Operations Manager
CHAOS IndustriesEl Segundo, California, United States
- Pay$118,000–181,000 per year
- HoursFlexible schedule supporting 24/7 operations, including nights, weekends, and holidays
- WhereEl Segundo, California, United States
- ExperienceSome experience
- PerksHealth benefits, 401k match, Free daily lunch, Unlimited PTO
- Skills and toolsIncident intake, triage, and escalation, Standard operating procedures, Jira Service Management, PagerDuty, Contingency planning, Personnel accountability, Threat monitoring, Ticketing and alerting platforms
- You’ll need5+ years leading a 24/7 operations center or support operations function, Eligibility to obtain a security clearance, Willingness to travel to customer and deployment sites, Willingness to work nights, weekends, and holidays
- AlsoOnsite
- ReferenceRef. 5792
- In the paper untilThu 19 Nov
About the job
$118,000–$181,000 a year. Build and manage a 24/7 operations center, including shift structures, incident response, customer support, and operating procedures. Five or more years leading a 24/7 operations center or support function required; eligibility to obtain a security clearance and travel to customer and deployment sites. Medical, dental, and vision benefits fully paid; free daily lunch onsite.
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