Office and customer service

CX Transformation Specialist – Product & Experience

CapcoLondon, UK

• WhereLondon, UK
• PerksDiscretionary bonus, Pension, Health insurance, Life insurance
• Skills and toolsCustomer journey mapping, Service design, Design thinking, Customer research, Market research, Competitor research, CRM, Salesforce, Microsoft Dynamics, Agile
• AlsoFive weeks’ annual leave; 40 hours’ annual training; Eight backup care sessions
• ReferenceRef. 4290
• In the paper untilThu 19 Nov

About the job

CX transformation specialist at Capco. Hybrid. Customer experience and digital transformation for financial services, covering customer strategy, journey mapping, research and service design. Discretionary bonus, pension, health and life insurance. Five weeks’ annual leave and 40 hours’ training annually.

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