Office and customer service

Senior CX Analytics Manager

Crunchyroll, LLCDallas, Texas, United States

• WhereDallas, Texas, United States
• ExperienceExperienced
• Perksperformance bonus, flexible time off, medical insurance, 401(k) match
• Skills and toolsSQL, Tableau, Looker, Power BI, statistical analysis, experimentation, forecasting, predictive modeling, machine learning, AI
• You’ll need12+ years of analytics or related experience, 3+ years of people leadership experience, 8+ years of experience with BI and visualization tools, BA or advanced degree in a related field
• AlsoHybrid role
• ReferenceRef. 2652
• In the paper untilThu 19 Nov

About the job

Senior CX analytics manager at Crunchyroll. Hybrid. For an analytics leader with 12+ years’ experience and 3+ years managing teams; related BA or advanced degree required. Lead customer experience analytics, predictive modeling, contact center performance measurement and executive insights. SQL and 8+ years with BI and visualization tools. Annual performance bonus, flexible time off, medical insurance and 401(k) match.

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Found on boards.greenhouse.io. Not placed by the employer; applications go to the original posting.