Office and customer service

People Operations Process Transformation Lead

DeliverooLondon, England

• WhereLondon, England
• ExperienceExperienced
• Skills and toolsJira, Workday, Jira Service Management, Kanban, sprint cycles, backlog management, process mapping, AI-enabled workflows, Lean, Six Sigma
• You’ll needSignificant experience in process improvement, operational excellence or HR shared services transformation, Experience simplifying end-to-end processes and delivering measurable gains, Experience designing ticketing and case-management workflows, Experience influencing cross-functional stakeholders
• AlsoHybrid role; Global People Services team across DoorDash, Wolt and Deliveroo
• ReferenceRef. 3081
• In the paper untilThu 19 Nov

About the job

People operations transformation lead at Deliveroo. Hybrid. Lead process improvement across global HR operations, simplifying workflows and preparing processes for AI-enabled automation. Significant experience in process improvement, operational excellence or HR shared services transformation required. Jira, Workday and case-management experience relevant.

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