London paper
Finance, law and consulting

CX Transformation Specialist

CapcoLondon

As printed
CX transformation specialistCapco. Hybrid. Financial services.Ref. 6769
  • WhereLondon
  • TermsFull-time
  • ReferenceRef. 6769
  • In the paper untilThu 19 Nov

Skills and tools

  • Salesforce
  • Microsoft Dynamics
  • ServiceNow
  • Genesys
  • NICE
  • CRM
  • AI
  • Customer journey mapping
  • Service design
  • Stakeholder management

Perks

  • Bonus
  • Pension
  • Health insurance
  • Paid leave

About the job

Hybrid. Financial services customer strategy, journey mapping and service design. Experience delivering customer or digital transformation in financial services. CRM, AI and customer research experience valued. Bonus, pension, health insurance and paid leave.

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