Boston paper
Sales and marketing

Customer success manager, key accounts

DatadogBoston

As printed
Customer success manager, key accounts $108–144k. Datadog. Hybrid.Ref. 7470
  • Pay$108,000–144,000 per year
  • WhereBoston
  • WorkHybrid
  • TermsFull-time
  • ExperienceSome experience · 6+ years
  • ReferenceRef. 7470
  • In the paper untilThu 19 Nov

Skills and tools

  • Customer success
  • Account management
  • SaaS
  • Renewal management
  • Upselling
  • MEDDIC
  • Command of the Message
  • Negotiation
  • Team leadership
  • Coaching

Perks

  • Equity
  • Employee stock purchase plan
  • Health insurance
  • 401(k) match

About the job

Hybrid. Lead and coach Customer Success Managers, drive renewal and expansion sales, and manage customer relationships. 6+ years in customer success or account management preferred, including 3+ years leading CSMs and 3+ years in SaaS. Equity, employee stock purchase plan, health insurance, and 401(k) match.

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