Office and customer service

Senior Service Designer

CapcoLondon, UK

• WhereLondon, UK
• ExperienceExperienced
• Perksdiscretionary bonus, pension, health insurance, 40 hours’ training
• Skills and toolsservice design methods, customer experience, Customer Journey Management, Theydo, analytics, AI-enabled design, agile, product design, inclusive design, sustainable design
• AlsoHybrid working; Product & Experience practice; Consulting role across financial services and energy; Five weeks’ annual leave; London location
• ReferenceRef. 1247
• In the paper untilThu 19 Nov

This job is no longer advertised.

About the job

Capco seeks a senior service designer for its Product & Experience practice in London, hybrid. Lead discovery and senior-level workshops; turn user needs into concepts, service blueprints and roadmaps. Work with clients across financial services and energy, including on customer journey management and responsible AI-enabled service design. Benefits include discretionary bonus, pension, health insurance, five weeks’ annual leave and at least 40 hours of training annually.

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