Office and customer service
Scaled Customer Success Manager
CartaNew York / New Jersey
- WhereNew York / New Jersey
- ExperienceSome experience
- Perksequity, private health insurance, flexible working arrangements
- Skills and toolscustomer success, account management, portfolio management, CS tooling, AI, account health scores
- You’ll need3+ years of experience in Customer Success or Account Management within SaaS or professional services, Experience managing 40+ accounts
- AlsoPortfolio of 40+ accounts
- ReferenceRef. 4046
- In the paper untilThu 19 Nov
About the job
Scaled customer success manager at Carta. Manage a portfolio of 40+ accounts, driving retention and expansion through client relationships, account health tracking, and collaboration with sales, legal delivery, product, and operations. Requires 3+ years in customer success or account management within SaaS or professional services. Equity, private health insurance, and flexible working arrangements.
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